Terms and Conditions

Article 1 – Purpose and scope

These Terms govern access to and use of the bookk application, provided as a SaaS service by Dixens, SARL, with share capital of 7500€, registered under 78931932400024, registered office at 14 rue Charles-V 75004 Paris, website https://www.bookk.fr.

They apply to any subscription taken out via the e-commerce site https://www.bookk.fr, by consumers or business customers, unless superseded by separate written agreement.

Article 2 – Definitions

• Application: Software accessible online via the internet, hosted by fortrabbit.
• Subscription: Paid, periodic (monthly/annual) access right, non-exclusive and non-transferable.
• User: Any person authorised by the Customer to use the Application.

Article 3 – Service description

The Application enables to manage events schedules and organizations. Full details are available on the website. Access requires an internet-connected device.

Article 4 – Pricing and payment

Prices are displayed inclusive of applicable taxes on the website, excluding promotional offers. Payment is processed securely by card, bank transfer, or 3rd party like Stripe and PayPal. Subscriptions are billed monthly/annually on the anniversary date. No pro-rata refund is issued for early termination.

Article 5 – Subscription and term

The order is confirmed by email upon payment. Subscription types:

• Monthly: No commitment, cancellable with 15 days notice.
• Annual: 12-month commitment, tacitly renewed unless cancelled 60 days before expiry.

Automatic renewal by direct debit.

Article 6 – Access and use

Credentials are provided by email. The Customer manages User access. Use must comply with applicable law; reverse engineering or resale is prohibited. fortrabbit guarantees 99% uptime excluding scheduled maintenance.

Article 7 – Right of withdrawal (consumers)

14 days from subscription to withdraw without reason, unless the Application has been actively used (irrevocable plan). Refund issued within 14 days where applicable.

Article 8 – Suspension and termination

Suspension for non-payment following a reminder. Termination for material breach with notice. Data deleted 30 days after termination.

Article 9 – Warranties and liability

Minimum statutory warranties apply. fortrabbit is not liable for indirect damages or those arising from customer misuse. Support is included in the subscription.

Article 10 – Intellectual property and data

The Application and its content remain the property of fortrabbit. Customer data is hosted in the EU and is GDPR-compliant. The Customer grants a licence for hosting and backup purposes.

Article 11 – Force majeure and disputes

Force majeure releases both parties from liability. Disputes: consumer mediation https://www.service-public.gouv.fr/particuliers/vosdroits/F10868, otherwise the competent court shall have jurisdiction.

Article 12 – Acceptance

Check the acceptance box at checkout to confirm agreement.

Version dated 01/01/2026.